FAQ

Product Details

Why Glass?

How big is VIVA?

How much does VIVA weigh?

What is VIVA made of?

Will VIVA fit in my cupholder?

How big is AURA?

How much does AURA weigh?

What is AURA made of?

Caring for your VIVA & AURA

How do I clean and store my VIVA?

How do I clean my AURA?

Is my VIVA breakable?

Is my AURA breakable?

Can I put my VIVA or AURA in the freezer? The microwave?

Can I use ice with my VIVA and AURA?

Can I put hot liquids in my VIVA and AURA?

Shipping

What countries do you ship to?

When will I get my order?

What are the shipping options?

Can I change the shipping address after I order?

How can I track my order?

Returns and replacement

What’s our return policy?

Legal & Privacy

What is our privacy policy?

What are our terms of service?

Contact Us

What's the best way to contact us?

How do I contact you about publicity, PR, or collaborations?

Still have unanswered questions?